Installation Preparation

Internal access to the bottom of the external walls is needed by the Mdu Probe Installers. To aid the installers we ask that any furniture be removed from the external walls near corners, under windows or beside doors and other risk points (such as pipe penetrations etc) to allow installers’ access for at least 1m (especially if it is fragile, difficult-to-move or heavy). This includes hard-to-reach areas like under window seats and garages. The installers can guide you to what areas need clear access on the day of the installation. The installer may charge at its discretion for movement of furniture and takes no responsibility for loss or damage done due to the moving of furniture.

Hidden Details in Walls

It is the owner’s (or agent’s) responsibility to show installers exactly where any hidden piping, electronics or any other services are located in the walls and how to avoid them. While the installer takes all care they take no responsibility for the action and the consequences of affecting any hidden services that are not specifically pointed out or immediately obvious internally. It is also the owner’s responsibility to show the installers where the bottom plate is located in the walls where the investigation is occurring if it is not immediately obvious internally.